Welcome to Moburger! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
1. Information We Collect
1.1 Personal Information
When you register for and use Moburger, we may collect the following personal information:
- Account Information: Name, email address, phone number, and password
- Profile Information: Profile picture (optional), preferences, and saved burger creations
- Delivery Information: Delivery addresses, location data (with your permission)
- Payment Information: Payment card details (processed securely through third-party payment processors)
- Order History: Details of your past orders and preferences
1.2 Automatically Collected Information
We automatically collect certain information when you use our app:
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: App features used, time spent on the app, interaction with content
- Location Data: GPS location (only when you grant permission) for delivery purposes
- Log Data: IP address, access times, app crashes, and performance data
1.3 Information from Third Parties
If you sign in using Google Sign-In or other third-party authentication services, we receive basic profile information such as your name, email address, and profile picture.
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: Process and deliver your burger orders, manage your account
- Personalization: Save your burger creations, remember your preferences and favorites
- Communication: Send order confirmations, delivery updates, and customer support responses
- Improvement: Analyze usage patterns to improve app functionality and user experience
- Marketing: Send promotional offers and news (only with your consent)
- Security: Detect and prevent fraud, abuse, and security incidents
- Legal Compliance: Comply with legal obligations and enforce our terms of service
3. How We Share Your Information
We may share your information in the following circumstances:
3.1 Service Providers
We share information with third-party service providers who help us operate our business:
- Payment Processors: To process your payments securely
- Delivery Partners: To fulfill your orders and provide delivery services
- Cloud Services: Firebase and other cloud platforms for data storage and authentication
- Analytics Providers: To understand app usage and improve our services
3.2 Legal Requirements
We may disclose your information if required by law or in response to valid legal requests from government authorities.
3.3 Business Transfers
If Moburger is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
3.4 With Your Consent
We may share your information for other purposes with your explicit consent.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- Encryption of data in transit and at rest
- Secure authentication systems with Firebase Authentication
- Regular security assessments and updates
- Access controls and authentication for our staff
- Secure payment processing through PCI-DSS compliant providers
However, please note that no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct your personal information through the app settings
- Deletion: Request deletion of your account and associated data (see our Account Deletion page)
- Opt-Out: Unsubscribe from marketing communications at any time
- Location Services: Disable location tracking in your device settings
- Data Portability: Request a copy of your data in a structured, machine-readable format
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:
- Account Information: Retained while your account is active and for a reasonable period after account closure for legal and business purposes
- Order History: Retained for accounting, legal, and customer service purposes (typically 7 years)
- Marketing Data: Retained until you opt-out or request deletion
- Anonymous Analytics: May be retained indefinitely for business analysis
7. Children's Privacy
Moburger is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will promptly delete it.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
9. Third-Party Links and Services
Our app may contain links to third-party websites or integrate with third-party services (such as Google Sign-In). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on this page
- Updating the "Last Updated" date
- Sending you a notification through the app or email
Your continued use of Moburger after changes are posted constitutes your acceptance of the updated Privacy Policy.
11. Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance your experience:
- Essential Cookies: Required for the app to function properly
- Analytics Cookies: Help us understand how users interact with the app
- Preference Cookies: Remember your settings and preferences
You can manage cookie preferences through your device settings.
12. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect and how it's used
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising your privacy rights
13. GDPR Compliance (European Users)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
By using Moburger, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.